Privacy Policy
Last updated: April 2026
Who we are ?
OTVERSE.AI Ltd (“OTVERSE,” “we,” “us,” or “our”) is a company registered in Scotland (company number SC880448) with its registered office in Glasgow, UK. We are the data controller responsible for your personal data.
Contact: umer@otverse.ai | harshil@otverse.ai
What Data We Collect
We collect the following types of personal data:
• Account information: name, email address when you sign up for early access or create an account
• Usage data: VR simulation session data including scores, completion times, stitch accuracy, and modules attempted (collected when using the OTVERSE app)
• Device information: Meta Quest device type, operating system version, and app version
• Communications: any messages or feedback you send us via email or contact forms
• Website analytics: anonymised browsing data such as pages visited, time on site, and referral source (collected via cookies or analytics tools)
3. How We Use Your Data
We use your personal data for the following purposes:
• To provide and improve the OTVERSE service, including tracking your simulation progress and scores
• To communicate with you about your account, product updates, and early access availability
• To analyse usage patterns and improve our VR simulations and user experience
• To comply with legal obligations
• To respond to your enquiries and provide support
We do not sell your personal data to third parties. We do not use your data for advertising.
4. Legal Basis for Processing
We process your data based on:
• Contract: where processing is necessary to provide you with the OTVERSE service
• Legitimate interests: to improve our product, understand usage, and ensure security
• Consent: where you have opted in to receive marketing communications or joined our waitlist
• Legal obligation: where we are required to retain or disclose data by law
5. Data Sharing
We may share your data with:
• Service providers: hosting providers, analytics tools, and email service providers who help us operate the service (all bound by data processing agreements)
• Legal authorities: if required by law, regulation, or legal proceedings
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity
We do not share your personal data with third parties for their own marketing purposes.
6. Data Storage and Security
Your data is stored securely using industry-standard measures. We use encrypted connections (HTTPS), secure cloud hosting, and access controls to protect your data. VR simulation data is stored on secure servers and associated with your account.
We retain your data for as long as your account is active or as needed to provide you with the service. If you request deletion of your account, we will delete your personal data within 30 days, except where we are required by law to retain it.
7. International Transfers
Your data may be transferred to and processed in countries outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).
8. Your Rights
Under UK data protection law (UK GDPR), you have the following rights:
• Right of access: request a copy of the personal data we hold about you
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your data (“right to be forgotten”)
• Right to restrict processing: request that we limit how we use your data
• Right to data portability: request your data in a structured, machine-readable format
• Right to object: object to processing based on legitimate interests or direct marketing
• Right to withdraw consent: where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, contact us at hello@otverse.ai. We will respond within 30 days.
9. Cookies
Our website uses cookies to provide a better browsing experience and to collect anonymised analytics data. You can manage your cookie preferences through your browser settings. We do not use cookies for advertising or tracking across other websites.
10. Children’s Privacy
OTVERSE is designed for medical students and professionals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that we have collected data from a person under 18, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date. We encourage you to review this page periodically.
12. Complaints
If you have concerns about how we handle your data, please contact us at umer@otverse.ai | harshil@otverse.ai. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: https://ico.org.uk
Phone: 0303 123 1113
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